Introduction
Welcome to The Bay Furniture Company Ltd. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General Information
The Bay Furniture Company Ltd. provides furniture and home products through our online store. We reserve the right to update, modify, or remove content and services at any time without prior notice.
2. Products & Availability
All products displayed on our website are subject to availability. We make every effort to ensure product descriptions, images, and prices are accurate; however, slight variations in color, texture, or dimensions may occur.
We reserve the right to discontinue products or limit quantities at any time.
3. Pricing & Payments
All prices listed on the website are in GBP (£) and include applicable taxes unless stated otherwise.
We accept secure online payments through approved payment providers. Orders will only be processed once payment has been successfully received.
4. Delivery
We aim to deliver orders within the estimated delivery timeframe provided at checkout. Delivery times may vary depending on product availability and location.
While we work with trusted delivery partners, delays caused by external factors may occasionally occur.
Customers are responsible for ensuring delivery details are correct before placing an order.
5. Returns & Refunds
If you are not satisfied with your purchase, you may request a return within 3 days of delivery.
Returned items must:
- Be unused and in original condition
- Include original packaging where possible
- Be accompanied by proof of purchase
Refunds will be processed after returned items have been inspected and approved.
Certain products, including custom-made or clearance items, may not be eligible for return unless faulty.
6. Damaged or Faulty Items
If your order arrives damaged or faulty, please contact us within 12 hours of delivery with photos and order details so we can resolve the issue promptly.
7. Intellectual Property
All website content, including text, images, logos, and graphics, is the property of The Bay Furniture Company Ltd. and may not be copied, reproduced, or distributed without permission.
8. Privacy
We are committed to protecting your privacy. Any personal information provided through our website will be handled securely and in accordance with our Privacy Policy.
9. Limitation of Liability
The Bay Furniture Company Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
The Bay Furniture Company Ltd
Email: info@thebayfurniturecompanyltd.com
United Kingdom
